This privacy statement was last updated on September 09, 2022 and applies to citizens and legal permanent residents of South Africa.
In this privacy statement, we explain what we do with the data we obtain about you via https://comoney.co.za. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
1.1 Contact – Through phone, mail, email and/or webforms
For this purpose we use the following data:
- Name, Address and City
- Email address
- Username, passwords and other account specific data
- Sex
- IP Address
- Photos
- Social media accounts
- Telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service, we retain this data for the following period: 3 Years.
1.2 Payments
For this purpose we use the following data:
- Name, Address, and City
- Email address
- Birth date
- Username, passwords and other account-specific data
- Location
- Photos
- Social media accounts
- Telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: 3 Years.
1.3 Registering an account
For this purpose we use the following data:
- Name, Address and City
- Email address
- Username, passwords and other account specific data
- IP Address
- Location
- Photos
- Social media accounts
- Telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: 3 Years.
1.4 Newsletters
For this purpose we use the following data:
- Name, Address and City
- Email address
- Birth date
- Location
- Telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: 3 Years.
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- Name, Address and City
- Email address
- Telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: 3 Years.
1.6 To be able to comply with legal obligations
The collection is required or authorized by the following law or court/tribunal order:
South Africa
For this purpose we use the following data:
- Name, Address and City
- Email address
- Telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: 3 Years.
1.7 Compiling and analysing statistics for website improvement.
For this purpose we use the following data:
- Name, Address and City
- Email address
- Username, passwords and other account specific data
- Telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: 3 Years.
1.8 To be able to offer personalized products and services
For this purpose we use the following data:
- Name, Address and City
- Email address
- Username, passwords and other account specific data
- Telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: 3 Years.
1.9 To sell data to Third Parties
For this purpose we use the following data:
- Name, Address and City
- Email address
- Sex
- Location
- Telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: 3 Years.
1.10 Deliveries
For this purpose we use the following data:
- Name, Address and City
- Email address
- Username, passwords and other account specific data
- IP Address
- Location
- Telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: 3 Years.
What if you don’t provide us with your personal information?
If you don’t provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.
Sharing with other parties
We only share this data with operators and with other third parties for which consent must be obtained. It concerns the following party or parties:
Operators
Name: African Bank Limited
Country: South Africa
Purpose: Marketing and Communications
Third parties
Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. We have concluded a data processing agreement with Google.
Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Regulator South Africa:
P.O Box 31533,
Braamfontein,
Johannesburg,
2017
Complaints email:complaints.IR@justice.gov.za
Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
Contact details
CoMoney
8th Floor, Fredman Towers
Fredman Drive, Santon, 2021
South Africa
Website: https://comoney.co.za
Email: info@comoney.co.za
Phone number: 0814141720
We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Bokang Mabiletsa
8th Floor, Fredman Towers
Fredman Drive, Santon, 2021